Event icon · error

This Error Event is part of Remote File Information Events.

Event ID · 336404

"Connection not found"


A valid connection to a remote server is required in order to retrieve file information. Review your Task, and make necessary changes to the Task structure.


Make sure that Task contains at least one Connection Action with a connection name matching the name specified in Remote File Information Action.

Event examples

See an example of the Connection not found Event message:

  • Connection "My SFTP Connection" not found. Use "Connect to" Action to connect to Cloud or FTP server.

Assistance is here…

If you have any questions, please do not hesitate to contact our support team.