Using the FTP Service on a server behind a firewall creates a set of challenges because of the way FTP works.

Overview

Sometimes, if using FTP & Cloud Actions with a regular FTP or an encrypted FTPS connection, Task may fail unexpectedly with a Lost connection. Disconnected from server error message.

Most likely, this happens due to firewall settings. If StatefulFTP option is set to Enable, this may be a cause of the problem. To see current firewall settings, use the following command:

Fix connection problem

To fix FTP connection problems, simply use the following command:

Validate

To verify new configuration, see firewall settings again, by entering netsh advfirewall show global StatefulFTP command again:

Learn more?

• WinSCP · Disconnected from server
• Configure Windows firewall for a passive mode FTP server

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