Using the FTP Service on a server behind a firewall creates a set of challenges because of the way FTP works.
Overview
Sometimes, if using FTP & Cloud Actions with a regular FTP or an encrypted FTPS connection, Task may fail unexpectedly with a Lost connection. Disconnected from server
error message. Most likely, this happens due to firewall settings. If StatefulFTP
option is set to Enable
, this may be a cause of the problem. To see current firewall settings, use the following command:
netsh advfirewall show global StatefulFTP
Global Settings:
---------------------------------------------
StatefulFTP Enable
Ok.
Fix connection problem
To fix FTP connection problems, simply use the following command:
netsh advfirewall set global StatefulFTP disable
Validate
To verify new configuration, see firewall settings again, by entering netsh advfirewall show global StatefulFTP
command again:
netsh advfirewall show global StatefulFTP
Global Settings:
---------------------------------------------
StatefulFTP Disable
Ok.
Learn more?
Need assistance?
If you have any questions, please do not hesitate to contact our support team.