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Event icon · error

This Error Event is part of Unzip Files Events.

Event ID · 131400

"Failed to extract file"

Overview

The Failed to extract file error message indicates that the Unzip Files Action has failed to extract a particular file from the archive.

Cause

There are various possible reasons why an automated file extraction by Unzip Files Action may fail. The most common failure reasons are:

  • Incorrect file mask that does not specify any file in the archive.
  • Specified compression type does not match that of the archive.
  • The specified archive password is incorrect.

Solution

Verify file mask and the archive contents. Ensure that the archive file is accessible, not damaged and archived with supported compression type (zip, gzip, bzip2, tar, tar.gz or tar.bz2).

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