Overview
The error message indicates that Synchronize directories Action failed to synchronize one or more files with the remote server.
Solution
Make sure that provided access credentials have appropriate read & write permissions to the specified remote directory; and Run As credentials allow access to the specified local folder.
Event examples
See some examples of the Could not synchronize event messages:
- Could not synchronize "C:\local\folder" and "/home/remote/".
- Could not synchronize. File or folder "/home/s3/" does not exist.
- Could not synchronize. Error listing directory "/dav/docs". 404 Not Found.
- Error listing directory "/var/invoices". Could not retrieve directory listing. The system cannot find the file specified.
- Error listing directory "/home/ubuntu/docs". No such file or directory. Error message from server: No such file. The system cannot find the file specified. [os:2]
- Error retrieving file list for "D:\CRM\data\invoices\2021\03\new\*.*". The system cannot find the path specified. [os:3]
- Error retrieving file list for "\\db.local\share\invoices\*.*". The system cannot find the path specified. [os:3]
- Could not synchronize. Command "ls -la" failed with return code 2 and error message. ls: cannot access "/home/acc/2021": No such file or directory.
Note
If Synchronize directories fails with Lost connection. Disconnected from server error message, check stateful FTP firewall settings for a simple solution.
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