Overview
This error event indicates that Automation Workshop failed to increment the specified global variable. The variable's value remains unchanged.
Event examples
See some examples of the Increment failed Event messages:
- Task "Send Quotes" Action "Increment Variable" failed due to the file system error for "Data sheet" variable. [aw:3]
- Action "Increment Variable" failed due to the variable "Restock volume" is protected. [aw:2]
- Failed due to the variable "Turnover" was not found.
Cause
Failure to increment the global variable may occur due to one of several reasons:
- The variable is protected (read-only) and cannot be modified.
- The variable does not exist.
- A filesystem-related issue, such as a missing variable file, lack of write permissions, or an inaccessible variable folder.
Solution
To resolve issues with incrementing a global variable, first determine whether the problem is related to variable protection, a missing variable, or filesystem access. Depending on the cause, take one of the following actions:
- If the global variable is protected, open the Manage Global Variables window and remove protection from the affected variable.
- If the Task was imported from a backup or another system, the variable may be missing. You can manually create the variable using the Global Variables Editor, or insert a Modify Global Variable Action at the beginning of the workflow with the option to create the variable if it does not exist.
- If the issue is related to file system access, ensure that the folder path configured for global variables exists, is accessible, and has correct read/write permissions. Refer to the Hardening Automation Workshop documentation for more details on securing file and folder access.
Ask for more…
If you have any questions, please do not hesitate to contact our support team.