Event icon · error

This Error Event is part of Remote File Information Events.

Event ID · 336400

"Could not get file information"

Overview

The error message indicates that there was a problem accessing the remote file to retrieve its information.

Event examples

See an example of the Could not get file information Event message:

  • Could not get file information. Connection is closed or not found.

Note

If Remote File Information fails with Lost connection. Disconnected from server error message, check stateful FTP firewall settings for a simple solution.

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