Event icon · error

This Error Event is part of Get File Date & Time Events.

Event ID · 77400

"Failed to retrieve date for file"


The error message indicates that there was a problem accessing the specified file to retrieve its date and time information.


The file might be inaccessible due to various reasons:

  • The specified path does not exist.
  • The specified file does not exist.
  • User's credentials do not grant access to specified folder or file.
  • Network path or server can not be reached.


Verify that the path and file exists and is accessible. Ensure that the proper user credentials are specified in the Run As tab of the Task.


If you have any questions, please do not hesitate to contact our support team.