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Event icon · error

This Error Event is part of Delete File Events.

Event ID · 63400

"Could not delete file"

Overview

This error indicates that the Delete File Action failed to delete the specified file from the specified folder.

Cause

Possible causes include an invalid folder name or path, a file that does not exist, insufficient write permissions for the user account running Automation Workshop, or an inaccessible or read-only local or network location.

YouTube video · Delete old log files

Solution

Verify whether specified path or folder name does not contain characters that are not allowed in folder name. Check whether a file with specified name is present.

Login with administrator account to set appropriate permissions. To set permissions, open Security tab in specified folder properties, choose user account on which Automation Workshop is executed and mark necessary checkboxes. Verify if destination drive and location is accessible and is not read only.

SMB signing required?

The device hosting the share may not support SMB signing or may not have it enabled. Enable SMB signing on the server or NAS if possible. Alternatively, the requirement can be relaxed on the affected computer, but this reduces protection and should only be used on trusted networks.

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