🧡 Skip to main content🔍 Skip to search
Event icon · error

This Error Event is part of Send Email Events.

Event ID · 50442

"Command HELO failed"

Overview

The error indicates that Send Email Action has failed to initialize communication session with SMTP server because the latter did not accept HELO command.

Cause

Possible cause is that SMTP server expects to receive a custom HELO name. Custom HELO name can be specified in Send Email Action properties Server tab.

Questions?

If you have any questions, please do not hesitate to contact our support team.