Overview
This error indicates that the Rename File Action failed to rename the specified file.
Cause
Possible causes include an invalid file name or path, a source file that does not exist, insufficient read or write permissions for the user account running Automation Workshop, or an inaccessible or read-only local or network location.
Event example
See an example of the Could not rename file Event message:
- Task "Supplier Contract Renewal" Action "Rename File" could not rename file "c:\crm\export\*.out". Problem with path: "c:\crm\export\secure\". Access is denied. [os:5; aw:15]
Solution
Verify whether specified path or folder name does not contain characters that are not allowed in folder name. Check whether a file with specified name is present in source path.
Login with administrator account to set appropriate permissions. To set permissions, open Security tab in specified folder properties, choose user account on which Automation Workshop is executed and mark necessary checkboxes. Verify if destination drive and location is accessible and is not read only.
SMB signing required?
The device hosting the share may not support SMB signing or may not have it enabled. Enable SMB signing on the server or NAS if possible. Alternatively, the requirement can be relaxed on the affected computer, but this reduces protection and should only be used on trusted networks.
Just ask…
If you have any questions, please do not hesitate to contact our support team.