Event icon · error

This Error Event is part of Download File Events.

Event ID · 331401

"Problem with file"

Overview

The error message indicates that Download File Action was unable to download particular file.

Solution

Make sure that provided access credentials have appropriate read permissions to the specified directory.

Event examples

See some examples of the Problem with file Event messages:

  • Problem with "/acc/invoices/20210928.pdf". Can't create file "D:\downloads\20210928.pdf". The system cannot find the path specified. [os:3; aw:17]
  • Problem with "/crm/invoices/summary202109.docx". Can't create file "E:\acc\reviews\confirm\202109.docx".

Need assistance?

If you have any questions, please do not hesitate to contact our support team.